Salto Gymnastics Center, Inc

Open gym closures will be posted on the open gym pages

Space in open gyms is limited, on a first come basis



Policies, Gym Rules, & FAQs

Salto FAQs

Below is general information along with information on safety, classes, and payment

General Information

  • Where are your locations?

    We have two locations:

    Brookfield: 21950 Doral Rd, Waukesha, WI 53186 (by Sam’s Club and the Majestic Theater)


    West: 1417 Poplar Dr, Waukesha, WI 53188 (off of Sunset Drive by Fox Run)


  • Where can I find class schedules?

    We will post schedules on the website on the Classes page once available prior to opening registration for a session. Once registration has opened, class days and times can also be found in the Booking section of the Parent Portal.

  • What class should I sign my child up for?

    If your child is not yet in first grade, he/she would be in our Tiny Tot program. Classes  in this program are based on age.


     If your child is in first grade or higher, he/she would register for our Developmental Program.  Classes in this program are based on skill level.  If your child has some gymnastics experience on regular sized equipment and is first grade or higher, we recommend that you bring them in for a skill test.  In a skill test, one of our instructors will evaluate your child’s abilities and make a recommendation.  


    To schedule a skill test, please contact our Brookfield office at (262)782-3430 or our West office at (262)549-3344.  You may take classes at either location based on the skill test results. Developmental Boys classes are only offered at the Brookfield location.


    In our Tumbling/Cheer program, the beginner class is for students who are in first grade or older, with little tumbling experience.  Progressions to the intermediate or advanced classes are by teacher recommendation only.  

  • What are the session dates?

    Session dates are posted on the Classes page, along with any dates where there are no classes. Prior to a session you will receive an email that has information and the dates in it as well.

  • Is there a place to watch my child?

    Both locations have large viewing areas upstairs to watch classes.

  • Do I need to stay at the gym while my child is in class?

    Parent-child classes require an adult in the class with their child, through age 3. If your child is 3.5 years old, we ask that you stay to assist with bathroom trips if needed, although you are not on the floor with your child.

  • When is class registration open?

    Registration dates for each session are posted on the Classes page of the website. Once a session has started, you may register at any time provided there is space available in a class.

  • Do you offer discounts?

    We offer a $20 discount per class for a second/third/fourth etc. class that a family signs up for. This will be deducted from the first installment payment. Team and Home School classes are not included in the discount.

Safety

  • What are the gym rules?

    1. NO street shoes should be worn on the carpeted areas of the gym floor.
    2. NO food or drink allowed on the gym floor. 
    3. NO phone usage is allowed in the locker rooms.
    4. NO flash photography from the viewing area. Pictures or videos of children that are not your own is prohibited.
    5. Do not use equipment without qualified supervision. Before or after classes, gymnasts should stay off the equipment.
    6. Do not land on your head or back as serious injury may result.
    7. Misconduct including bullying, repeated disrespect towards teachers or classmates, repeated unsafe behavior, and causing distractions to others working on skills that may endanger them could result in dismissal from the program. 
    8. Open wounds and warts must be covered before entering the gym.
  • Do I need to sign a waiver?

    Yes, you do have to sign a waiver for your child to participate in classes. This waiver informs you of the risks involved in gymnastics. When creating your account, you will need to accept this waiver as well as our other policies.


    You will not be able to enroll your child in any classes or events without accepting the waiver and policies.

  • How do I drop off/pick up my child for class?

    Please do not arrive earlier than 10 minutes before the scheduled class time. For safety reasons, parents should not park in front of the door (fire lane) or in a handicap spot to drop off/pick up their child.


    Please pick up your student on time. If you know you will be late picking up your student, please let the office know. Instruct your child to wait inside the building until you arrive. 


    Parents should park in the lot, not in front of the entrance, and escort students from the building to the car. During peak times the parking lot is crowded.


    Please take into consideration that our students range in age from 1-18 years old. Please drive slowly and carefully. Do not take a chance on your student running to and from your car. We want everyone to stay safe both arriving and leaving Salto.

  • How will I be notified if Salto is closed due to weather?

    Salto will post closings to WISN and WTMJ news stations, as well as on social media and our website. In rare cases of widespread power outages, we may not be able to post.

Class Information

  • How do I sign up for a class?

     All class requests are made online through the Parent Portals. Each location has its own portal with separate login information and password. If you wish to switch locations you will need to set up a new account for the other location. 

  • What should my child wear to class? Do they need a water bottle?

    All clothing should be free of buttons or zippers. No jewelry should be worn during classes (stud earrings are okay).  If eyeglasses are worn, be sure they are securely fastened. Feet should be bare as some equipment can be slippery if students are in socks. No bare midriffs.


    Tiny Tots: T-shirt and shorts with no buttons, snaps or zippers. Girls may wear a leotard or unitard (with the shorts attached to the leotard) if they wish. No bare midriffs.  Long hair should be pulled back in a ponytail.  Hair long enough to get in the eyes must be pulled back and secured by ponytail, barrettes or bobby pins. No socks or shoes in the gym.


    Girls: one-piece leotard (with or without shorts/leggings), unitard (with the shorts attached to the leotard), or t-shirt and shorts/leggings (shirt must be tucked in at all times during class), and bare feet. No bare midriffs.  Hair long enough to get in the eyes must be pulled back and secured by ponytail, barrettes or bobby pins.


    Boys: T-shirt with shorts/gym pants (shirts must be tucked in at all times during class) and bare feet. Hair long enough to get in the eyes must be pulled back and secured.


    You may send a full water bottle to class with your child, we also have drinking fountains available for use.

  • What is a waitlist?

    When the class you wanted to enroll your child(ren) in is full, you can add them to the waitlist. It does not cost to be on a waitlist and they can be on as many of the waitlists that work for your schedule. The earlier you sign up for a waitlist, the higher up on the waitlist you will be.


    When you reach the top of the waitlist and a spot becomes available, we will email you. You then have 24 hours to respond and claim the spot. If we do not hear back from you within that time frame, we will drop you from the waitlist and move on to the next person.  

  • How do students move to the next level class?

    The Tiny Tot Program is age based, and students will move up as they age.


    The Developmental Program classes (gymnastics and cheer/tumbling) are skill based. Teachers will evaluate skill mastery throughout the session. If your child is capable of performing all the required skills at their current level, the teacher will recommend moving to the next level when the next session recommendation letters are handed out. The recommendations are given out towards the end of a session.  

  • Can I sign up for a class after a session has started?

    As long as there is availability in a class, you may join. The class fees will be prorated. 

  • How are class registrations processed?

    All class requests are made online. Once you have requested a class online through the Parent Portal, we will process the request in the order it was received manually. 

  • How do I drop a class after signing up?

    Class drop requests must be made through the Parent Portal. Families dropping a class prior to the dates listed on the Classes page of the website can receive a full refund of the first installment paid.  Refunds will be made as a credit towards a future class, or to the credit card on file. You will need to let us know your refund preference in the comments when requesting the drop. If you do not indicate your preference, we will put it as a credit towards a future class. Annual registration fees are non-refundable.


    Please be aware that by signing up for a session you are required to pay all 3 installments. If you choose to drop a class after the last day to drop date listed, your credit card on file will still be charged according to the installment schedule.


    Past due balances will result in a denial for future registration requests.

  • What if my schedule changes and my child can no longer attend any of the classes?

    Class drop requests must be made through the Parent Portal. Families dropping a class prior to the dates listed on the Classes page of the website can receive a full refund of the first installment paid.  Refunds will be made as a credit towards a future class, or to the credit card on file. You will need to let us know your refund preference in the comments when requesting the drop. If you do not indicate your preference, we will put it as a credit towards a future class. Annual registration fees are non-refundable.


    Please be aware that by signing up for a session you are required to pay all 3 installments. If you choose to drop a class after the last day to drop date listed, your credit card on file will still be charged according to the installment schedule.


    Past due balances will result in a denial for future registration requests.

  • What happens if my child misses a class?

    We understand that your child may miss a class from time to time. We are unable to accommodate make-up classes. 

Payment Information

  • How do I pay? Why do I need to keep a card on file?

    We manually process all class requests through the Parent Portals online, and use the card on file to make payments. If there is no card on file, we may not receive the class request due to how the system filters requests. 

     

    We now offer installment payments, 3 times throughout a 12 week session. The first payment will be due upon class request approval. The second and third payments will be charged to your card on file on scheduled dates posted on the Classes page of our website. You can also pay in full at registration by reaching out to the office to arrange. 


    Please note:  If you will be paying for your class through a third party, payment will be due in full upon approval. 

  • Why does the cart show $0.00 owed when I request a class?

    We manually process all class requests and will use the credit card on file to make payments after the class is approved.  By manually approving we are able to apply any credits or discounts accurately.

  • Why was I charged more than the class fee shown?

    There is an annual registration fee that will be included in the total with each session’s class request if it is due. This fee is non-refundable, and there is a maximum of $50 per family for registration fees.

  • What is the refund policy?

    Families dropping a class prior to the dates listed below can receive a full refund of the first installment paid. Refunds will be made as a credit towards a future class, or to the credit card on file. You will need to let us know your refund preference in the comments when requesting the drop. If you do not indicate your preference, we will put it as a credit towards a future class. Drop requests made after the listed drop dates will not be refunded. Annual registration fees are non-refundable.


    Please be aware that by signing up for a session you are required to pay all 3 installments. If you choose to drop a class after the last day to drop dates listed, your credit card on file will still be charged according to the installment schedule. 


    Past due balances will result in a denial for future registration requests.


    If your child has an injury, we require a doctor’s note to credit missed classes towards a future class. 

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